Online/phone help

I am not a crisis counsellor!

If you need urgent help, here is a list of phone and on-line help services. Huge thanks to Robert Jenkinson who shared this comprehensive list of resources.

Depression and Anxiety

  • Lifeline:    0800- 543 354 (available 24/7)  or (09) 522 2999
  • Suicide Crisis Helpline: 0508- 828 865 (available 24/7)
  • Depression Helpline: 0800 111 757  (available 24/7) or free text 4202
  • Samaritans:  0800 726 666 (24/7)
  • Casper suicide prevention:  www.casper.org.nz
  • Local Rural Support Trust : 0800 787 254
  • Mental Health Foundation Free Resource and Information Service (09) 623 4812. mentalhealth.org.nz
  • C.A.T. Crisis team   0800  50 50 50
  • Need to Talk? Call or text 1737 (Free call or text)
  • www.depression.org.nz
  • Anxiety New Zealand phone line  0800 269 4389 (0800 anxiety)
  • Seniorline 0800 725 463   A free information service for older people
  • Supporting Families In Mental Illness – 0800 732 825 (for families and whānau supporting a loved one who has a mental illness)
  • Age Concern 0800 652 105

Maori

Tu Wahine Trust Confidential service for Maori women and children living in West Auckland who have been effected by sexual violence and family violence- (09) 838 8700   admin@tuwahine.org.nz

Puawaitahi- free service for young people under 19 who have experienced sexual violence. (Auckland)

(09) 307 2860:  after hours 09 379 7440

Korowai Tumanako – Kaupapa Maori Survivor and Harmful Sexual Behaviour Support Service. https://www.korowaitumanako.org/ Email: korowai@korowaitumanako.org

Te Puna Oranga – Kaupapa Māori Crisis Service – 0800 222 042 Email: info@tepunao

Addiction

  • Alcohol Drug Helpline:  0800  787 797 (also text 8691 free) (available 24/7
  • Gambling Helpline  0800 654 655
  • Quit Line – 0800 778 778 smoking cessation help
  • Alcoholics Anonymous Helpline   0800 229 6757  OR http://www.pothelp.org.nz
  • www.kina.oreg.nz for families effected by an addict. Also www. livingsober.org.nz for addicts
  • Narcotics Anonymous https://nzna.org/- regional email address on site. Ph 0800 628 632

General Health

Youth and Children

  • Youthline : (open 24/7)  0800 – 376 633 You can also text 234 for free between 8am and midnight or email: talk@youthline.co.nz
  • Kidsline: 0800 543 754 for children aged 5-18 yrs.(0800kidsline)(available 24/7)
  • Whatsup: Children’s help line 0800 942 8787 (5-18 year olds)(12pm to 11pm on weekdays and from 3pm to 11pm on weekends. Online chat is available from 7pm to 10pm every day at whatsup.co.nz )
  • ‘Yo!’: website launched in July 2014 by Youthline offers counselling by web chat or video and social media space for young people to help each other
  • thelowdown.co.nz or email: team@thelowdown.co.nz or free text 5626
  • Oranga Tamariki Line  0508 326 459
  • Student Volunteer Army   0800 005  902

Sexual

Parenting

Commonground – a website hub providing parents, family, whānau and friends with access to information, tools and support to help a young person who is struggling

Parent Help – 0800 568 856      Website: www.parenthelp.org.nz

Family Services 211 Helpline – 0800 211 211 for help finding (and direct transfer to) community based health and social support services in your area

Skylight – 0800 299 100 (for support through trauma, loss and grief; 9am-5pm weekdays)

Domestic Violence

Hey Bro helpline supporting men to be free from violence 0800 439 276  https://www.hewakatapu.org.nz/services/0800-hey-bro

Are you OK –   0800 456 450 Family Violence Helpline

Elder Abuse Response Service A free and confidential 24/7 help-line,   0800 32 668 65

Safe to Talk 0800 044 334, free text 4334, webchat at www, safetotalk.nz

Shine – 0508 744 633 confidential domestic abuse helpline or  2shine.org.nz

Women’s Refuge Crisis line – 0800 733 843 (0800 REFUGE) (for women living with violence, or in fear, in their relationship or family)

Shakti Crisis Line – 0800 742 584 (for migrant or refugee women living with family violence) www.shakti.org.nz

Family Services Directory- A comprehensive online directory of support services throughout NZ www.familyservicesgovt.nz/directory

If you live outside Auckland, you can access support services from the Family Services National Directory and the TOAH-NNEST National Directory. Both have an online map from which you can select the services available in your area.

ranga.co.nz